Privacy and legal
What Syntic does with your data, how long it is kept, how to export or delete it, and where to find the legal documents that apply to you. For everyone with a Syntic account, and for admins answering privacy questions for their organization.
Status: Available. Data controls are in Settings in the Syntic app; the legal documents are published on syntic.ai.
Privacy Policy: syntic.ai/legal/privacy
Articles
| Article | What it answers |
|---|---|
| How Syntic handles your data | The main commitments and what is collected |
| Model training and your chats | The Help improve Syntic switch and its exceptions |
| Data retention | How long data is kept, and the admin retention setting |
| Zero data retention | Where zero data retention applies today |
| HIPAA-ready mode | Plans, setup and what changes |
| Export your data | Getting a ZIP of your account and chats |
| Delete your account | The deletion flow, the 30-day recovery window and data removal |
| Deleted or disabled account | Reactivating, and appealing a disabled account |
| Privacy requests | Using your rights through privacy@syntic.ai |
| Cookies | What cookies do and your choices |
| Report a security problem | Account takeovers and vulnerability reports |
| Privacy Policy | What the Privacy Policy covers and where to read it |
| Consumer and Business Terms | Which terms apply to you |
| API Terms | The terms for building on the Syntic API |
| Privacy and legal FAQ | Short answers to common privacy questions |
| Troubleshoot privacy requests | Exports, deletions and requests that don’t go through |
Safety rules, reporting and account enforcement are covered in Safeguards.
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