Choose a paid plan
Upgrade from the plans page in the app. If your organization has no paid plan yet, you go to a secure checkout page, pay, and the plan starts as soon as payment is confirmed.
Owners and administrators can buy a plan for an organization. The plan applies to the organization selected in the sidebar, so confirm it first.
Open the plans page
Use Upgrade in the sidebar’s lower corner, Upgrade plan in the account menu, or Upgrade in Settings → Billing.
Choose monthly or annual
Use the toggle above the comparison table. Annual shows Save 17%. See Monthly or annual billing.
Click the plan’s button
Paid plans show Get followed by the plan name, for example Get Pro. Your current plan shows Manage plan; lower plans show Downgrade.
Pay
You are taken to our payment processor’s secure checkout page. Enter your card details and confirm. Tax, if any, is added there.
Back in Syntic
You return to the plans page with the message Subscription activated!. Your new limits apply straight away.
If you cancel on the checkout page, you return with Checkout canceled. and nothing is charged.
Not sure which plan fits?
Click Chat with Sales at the top right of the plans page. It opens a sales assistant that asks about your team and recommends a plan with a price. Messages in that chat count toward your plan usage like normal chat.
Problems at checkout
| Message | What to do |
|---|---|
| This workspace already has a subscription. Change or cancel it from Billing settings. | The organization is already paid. Change the plan instead. See Change your plan |
| This workspace has an unpaid invoice. Pay it to restore your plan. | Syntic opens the unpaid invoice so you can pay it instead of starting a second plan |
| Not a billing admin of this organization | Ask an owner or administrator to buy the plan |
Enterprise can’t be bought online. Contact sales@syntic.ai or see Enterprise.