Who can manage billing
Every member can see their organization’s plan, usage and billing pages. Changing anything that costs money is limited by role: owners have full control, administrators can buy and manage the card, and developers can only look.
Billing permissions by role
| Action | Owner / Primary Owner | Administrator | Developer |
|---|---|---|---|
| View Settings → Billing and Settings → Usage | Yes | Yes | Yes |
| Start a paid plan for an organization without one | Yes | Yes | No |
| Change, downgrade or cancel the plan; open the billing portal | Yes | No | No |
| Add or update the saved card | Yes | Yes | No |
| Buy usage or API credit | Yes | Yes | No |
| Buy Team seats | Yes | Yes | No |
| Turn usage credits on or off | Yes | No | No |
| Set the credit spend limit and auto-reload | Yes | No | No |
| Set the monthly limit on automatic charges | Yes | No | No |
| Set member and group spend limits, answer usage requests | Yes | Yes | No |
| Assign seats | Yes | No | No |
Members with a Custom role get billing rights only if their groups grant billing management.
Messages you may see
| Message | Meaning |
|---|---|
| Only the organization owner can change the subscription. | Cancel and resume are owner-only |
| Only a workspace owner can manage its billing. | The billing portal is owner-only |
| Only organization owners can change spending and auto-reload settings | Credit settings are owner-only |
| Only organization owners or admins can change billing settings | You are a developer or similar |
| Not a billing admin of this organization | You can’t buy for this organization |
Some actions also ask for your two-step verification code if your account or organization uses it, for example opening the billing portal.
Related
Was this page helpful?