PlansCredits and billingWho can manage billing

Who can manage billing

Every member can see their organization’s plan, usage and billing pages. Changing anything that costs money is limited by role: owners have full control, administrators can buy and manage the card, and developers can only look.

Billing permissions by role

ActionOwner / Primary OwnerAdministratorDeveloper
View Settings → Billing and Settings → UsageYesYesYes
Start a paid plan for an organization without oneYesYesNo
Change, downgrade or cancel the plan; open the billing portalYesNoNo
Add or update the saved cardYesYesNo
Buy usage or API creditYesYesNo
Buy Team seatsYesYesNo
Turn usage credits on or offYesNoNo
Set the credit spend limit and auto-reloadYesNoNo
Set the monthly limit on automatic chargesYesNoNo
Set member and group spend limits, answer usage requestsYesYesNo
Assign seatsYesNoNo

Members with a Custom role get billing rights only if their groups grant billing management.

Messages you may see

MessageMeaning
Only the organization owner can change the subscription.Cancel and resume are owner-only
Only a workspace owner can manage its billing.The billing portal is owner-only
Only organization owners can change spending and auto-reload settingsCredit settings are owner-only
Only organization owners or admins can change billing settingsYou are a developer or similar
Not a billing admin of this organizationYou can’t buy for this organization

Some actions also ask for your two-step verification code if your account or organization uses it, for example opening the billing portal.

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